The Fundraising Regulator and the Local Government Association have issued a joint warning about fraudulent charity collection bags, reports Third Sector.
Online travel marketplace Airbnb has agreed to make changes on its websites in response to concerns raised by the European Commission and EU consumer authorities in July.
A good occupational health and safety management system can help to reduce risk and improve working conditions for everyone in an organization. However, it can be harder for business leaders to grasp the importance of tackling less tangible threats to health, such as noise and stress, as well as more obvious ones like trailing cables. New guidance aims to help organizations find their own route into improved occupational health and safety.
Broadband, TV and phone providers would be required to tell customers when they are near the end of their minimum contract period, under new rules proposed by Ofcom.
An effective process for managing complaints is not only good for business; it also provides an opportunity to learn important lessons that will shape future development of the company. What does a good complaints handling process look like? And how does BS ISO 10002:2018 help?
A new BS ISO standard has been developed to tackle fake online reviews. The new voluntary guidelines will require retailers to obtain contact details from those posting reviews in order to help verify that they are genuine reviews.
Cybersecurity is a bit like a martial art: you might start out thinking about defence, but very soon all sorts of other benefits become apparent, such as confidence, strategic thinking, fitness and heightened awareness. Vulnerability to attack is not just about responding to a one-off; it's also about preparedness and understanding organizational strengths and weaknesses. Is your organization prepared?
