The next article in our series on organizational resilience focuses on the third pillar: crisis management. Crisis management isn’t just reactive - it’s about taking the relevant measures to prepare for potential crisis.
BS ISO 20400 is the first truly global standard that can be used by multinational businesses, public bodies, and anyone who needs to deliver sustainable outcomes through their supply chains by integrating sustainability into their procurement process.
Organizational resilience is the ability of an organization to adapt and evolve with the ebb and flow of the marketplace. This is accomplished via a variety of means including a recovery plan for disaster a mindful approach to keeping up with the changing needs of consumers.
The practice of deliberately overbooking flights is under scrutiny after a video emerged of a distressed man being forcibly removed from a United Airlines flight.
The UK government has announced new measures to tighten air security by introducing a sweeping cabin ban on laptops and tablets on inbound flights from six Middle East countries.
The four pillars of organizational resilience are: resilience, business continuity, crisis management and governance. Governance is an essential ingredient in this recipe for adaptability – think of it as the block that rests on top of the other three columns, keeping them upright.
When it comes to tackling climate change, energy efficiency is a priority. The Committee on Climate Change (CCC) estimates that energy efficiency measures in the home can help reduce the UK’s annual CO2 emissions by around 17 million tonnes by 2020. In non-domestic buildings, energy efficiency measures are equally effective – it is estimated organizations can achieve annual savings of 25% with appropriate refits.
BSI has published 'The little book of Quality Management for small businesses’ which is based on BS EN ISO 9001:2015. It illustrates how simple changes can improve customer service, build reputation and help businesses thrive, whether the reader is working as a sole trader or leading a large and complex workforce.
