BSI has published 'The little book of Quality Management for small businesses’ which is based on BS EN ISO 9001:2015. It illustrates how simple changes can improve customer service, build reputation and help businesses thrive, whether the reader is working as a sole trader or leading a large and complex workforce.
The government is cracking down on the thousands of university students who buy essays online and is consulting with the educational sector on how exactly it should punish guilty parties.
Excessive clinginess, low self-esteem, recurrent nightmares or over-friendliness towards strangers might indicate that a child is being abused or neglected, say health experts.
The Chartered Institute of Housing (CIH) has suggested that more needs to be done to improve the quality of private homes across the board, Property Wire reports.
Organisational resilience is “the ability of an organization to anticipate, prepare for, respond and adapt to incremental change and sudden disruptions in order to survive and prosper.” At first glance, the term ‘resilience’ brings to mind the idea of fortifying a business. But the term is about more than just increasing the robustness of a business – it’s about looking forward to see what might happen and striving to stay one step ahead.
As sustainability moves up on businesses’ priority lists, more and more terms are being bandied around in this sector, creating confusion. One such term is ‘social value’, which has increasingly found its way into the corporate lexicon alongside its cousin ‘corporate social responsibility’.
Almost one in five properties on the private rental market could be deemed unrentable from next year for failing to comply with energy efficiency legislation, new research reveals.
Child protection campaigners have said that legislation making it a criminal offence for an adult to send sexually explicit messages to a child under the age of 16 have still not been enforced, despite Parliament passing the law nearly two years ago.
To support the development of personalised care across the health and care system, NHS England, in collaboration with Clinical Commission Groups (CCGs), is planning to issue new guidance on IT requirements for Integrated Personal Commissioning (IPC) and Personal Health Budgets (PHBs), Health IT Central reports.
