Built Environment

    Responses to Defra post-Brexit environmental Bill

    The consultation period for responses to proposed environmental legislation by the Department for Environment, Food and Rural Affairs (Defra) has now come to an end, according to Environment Analyst.

    Published date:

    22/08/2018


    Campaign group challenges Welsh planning laws for impact to language

    A Welsh language campaign group is challenging new Welsh planning laws on the basis that they block councillors from considering the impact of planning applications on the Welsh language, according to the South Wales Argus.

    Published date:

    19/08/2018


    OPSS reveals plans to improve product safety

    The government has announced plans to improve UK product safety regulation under the guidance of the new Office for Product Safety and Standards (OPSS), according to Gov.uk.

    Published date:

    16/08/2018


    Fire doors fail to meet safety standards

    Fire doors from five different suppliers have now been identified as failing to meet fire performance standards, the government has revealed.

    Published date:

    16/08/2018


    Communications customers should be notified when their contract is about to end, says Ofcom

    Broadband, TV and phone providers would be required to tell customers when they are near the end of their minimum contract period, under new rules proposed by Ofcom.

    Published date:

    16/08/2018


    GCHQ data collection unlawful but no evidence of misuse, says IPT

    The Investigatory Powers Tribunal (IPT) has held that GCHQ's bulk data collection practices are unlawful, but it was also found that there was no evidence of misuse of the system, according to Silicon.

    Published date:

    14/08/2018


    Calm and credible: developing a better customer complaints handling system

    An effective process for managing complaints is not only good for business; it also provides an opportunity to learn important lessons that will shape future development of the company. What does a good complaints handling process look like? And how does BS ISO 10002:2018 help?

    Published date:

    23/07/2018


    Tanks for keeping us safe

    When you stand on a petrol station forecourt, beneath your feet there are fuel tanks the size of elephants. They store the fuel that gurgles into vehicle tanks, day in, day out. We rely on this infrastructure and rarely think how remarkable it is that incidents and accidents involving fuel tanks are few and far between. Here's the inside information about how these are implemented.

    Published date:

    23/07/2018


    'These paperclips are amazing – definitely recommend!' Spotting fake online reviews

    A new BS ISO standard has been developed to tackle fake online reviews. The new voluntary guidelines will require retailers to obtain contact details from those posting reviews in order to help verify that they are genuine reviews.

    Published date:

    23/07/2018


    Remanufacturing: is public perception keeping up with reality?

    Remanufacturing has an image problem. Reprocessing parts has many advantages, including economic, social and environmental benefits, yet public perception is of a grubby back-street practice resulting in second-hand, second-rate products. How can remanufacturing reprocess its own image?

    Published date:

    23/07/2018